You have Questions? We've got the answers for you
Learn about Osono Remit, how we do business and keep our services trusted and secure for everyone
About Osono Remit
Our team, made up of Africans who've faced similar challenges, understands the pain points of sending high-value transactions. We prioritize working with highly compliant banking partners across the U.S., Ghana, and Africa. Registered with FinCen in the U.S., we've processed over $100M in transactions. With 24/7 availability, we’re always here to address your concerns.
We match or beat any licensed provider’s rates and add value to each transaction. We encourage you to find the best rate, and we'll make sure you receive more with Osono Remit.
We primarily work with USD, EUR, GBP, and most African currencies, with a special focus on GHS (Ghanaian Cedi). Due to evolving banking regulations, the availability of some African currencies may vary. To ensure seamless transactions, please check with our team to get the most up-to-date information regarding settlement options for specific currencies.
Simply fill out the contact form or message one of our account managers, and we’ll personally guide you through the process.
Rates & Fees
Yes, we operate with a zero-fee structure. The only fee you’ll see is the one your bank charges for the wire transfer to our bank.
Absolutely! Our clients typically unlock GHS 20,000 more per $100,000 sent. You’ll gain more due to our competitive rates.
We aggregate inflows from multiple clients to negotiate better rates typically reserved for larger institutions. Unlike other remittance providers that markup these rates, we pass on the savings to you, focusing on growing transaction volume rather than maximizing profit per transaction.
Transaction Speed
Transfers settle within 8 hours when wires are received before 3:30 PM EST. Typically, we settle within 1-3 hours, but we provide a buffer to account for any unforeseen delays.
Your dedicated account manager will keep you updated, and you can contact our support team anytime to check the status of your transfer.
Security
We adhere to strict regulatory standards and partner with licensed, SOC 2 Type 2, and PCI DSS-certified institutions. Our transactions are secured using AES-256 encryption, ensuring your data is always protected.
Customer Support
Like the highlife legend Pat Thomas sang, “Sika Y3 Mogya” (Money is Blood). We know firsthand the hard work that goes into earning your business funds, so we treat them with utmost priority. Every client receives a dedicated account manager for personalized onboarding and support throughout the transaction process.
You can reach us via email, phone, or through our website’s contact form. Once you’ve submitted your details, you’ll gain direct access to our company’s WhatsApp for immediate communication.
Flexibility & Services
Yes, we specialize in high-value transactions (up to $1M and beyond) and recurring payments. We’ll work with you to tailor the settlement process to your needs.
Yes! We’ve processed millions in payroll for Ghanaian employees working remotely. We can ensure smooth FX conversions and fund settlements directly into local accounts.
Trust & Transparency
Absolutely. We review rates regularly with our partners and offer a price match guarantee. If you find a better rate elsewhere, we’ll not only match it but add extra value to your transaction.
We’ve helped businesses save thousands on their transfers, thanks to our transparent service and superior rates. Our clients trust us for reliability, speed, and savings.